Shipping policy
AtΒ True Glow Labs, we are committed to delivering your vitamins, supplements, skincare, hair care, deodorants, serums, and wellness products quickly and securely. Our goal is to provide a smooth and reliable shipping experience for every customer.
Shipping Zones:
We currently ship exclusively within the United States. We do not offer international shipping at this time.
Order Processing Time:
Orders are typically processed and handled within 1 to 2 business days (Monday to Friday) after payment confirmation. Once your order has shipped, you will receive a confirmation email with tracking information to monitor your delivery status.
Shipping Estimates & Delivery Times:
We work with trusted shipping providers to ensure safe delivery. Shipping fees are calculated during checkout based on your location.Β
β’ Estimated Delivery Time (United States): 1 to 5 business days.
Please note that delivery times are estimates and may vary depending on your location, shipping carrier, weather conditions, and seasonal demand.
Address Accuracy & Damaged Packages:
Please ensure your shipping address is entered correctly before placing an order. True Glow Labs is not responsible for delays, lost packages, or failed deliveries caused by incorrect customer information. If a package arrives damaged, customers should contact us promptly at info@trueglowlabs.com with photos and order details for assistance.
For shipping questions or support, please contact our team at info@trueglowlabs.com. We appreciate your trust in True Glow Labs and look forward to serving your wellness and beauty needs.